Will never use this company nor recommend it to anyone. After retrieving our bags I expected to simply click the button and all would be well. 'We'll Be There For You!'. Search, apply or sign up for job alerts at KAR Global Talent Network But the cost either way is basically the same so, if I am meeting the car outside anyway, I’ll go with the company that has never just randomly cancelled a scheduled ride and makes me feel comfortable. Carmel cars were great. Go to www.CarmelLimo.com find the "Customer Care" tab and from it to "Get Receipt" and get your receipt immediately. For us Never again !! Carmel Car & Limousine successfully runs a 24/7 car service operation with reach in over 300 Cities nationwide. We will look at your comments, we'll reply and take action, wherever needed. Times Square, Hotels near World Trade Center Memorial Foundation, Hotels near St Joseph's Chapel Catholic Memorial at Ground Zero, Hotels near World Trade Center Station (PATH), Hotels near Museum of the City of New York, Hotels near Brooklyn Bridge – City Hall Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near Pacific College - New York, NY. Sincerely, Carmel team. Please provide us your trip details, via our website at: www.carmellimo.com & choose the customer care tab. CarmelLimo - Sign In. Mr. John Roberts. He was courteous, friendly and the car was clean and comfortable. Sincerely, Carmel team. We thank you very much for the positive comments, and we hope you'll continue to use us in the future.Sincerely, Carmel team. First story then was they called us and the number was wrong, which a couple sentences later changed to we didn´t answer. As far as the congetion fee, it is imposed by the city of NY, not us. Carmel is a car and limousine Car Service, mainly focused on airport trips. Nope. Customer Service - Passengers. Turned out not to be a big deal, but in the moment, in that situation it is not a great feeling. A Customer Service Specialist is a key customer facing employee who delivers our financial services to customers (dealers/auctions). So I went to my trips and saw the listing which said “cancelled”. Could use some improvement.For our return to the airport at the end of our trip I opted for Lyft. The Registered Agent on file for this company is E & S Bookkeeping And Tax Services and is located at 1193 Bedrock Drive, Orange Park, FL 32065. Not a word. The spot I was standing in! He had to flag down a cab that could house his wheelchair. And, at first, that is exactly how I felt. Avoid at all cost and take a yellow cab. Meanwhile every LGA passenger was picked up by other services & I was left alone on a desolate sidewalk. my information was not where IT was supposed to be. Carmel Car & Limousine Service (Hounslow, England): Turer og billetter. The driver chose to use a two toll route instead of one toll. Carmel Car Service, L.L.C. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We have never experienced such rude and ignorant customer service. We are located in Baltimore, but our services are available in 250 major cities in the United States of America. Carmel Car & Limousine Service: Totally unreliable and extremely rude customer service - Over 1 hour late !!! Finally my car arrived: the driver said the dispatcher had sent him to JFK. No help. I apologize for the problem you encountered about the pickup location. Thanks Carmel Car & Limousine Service: Not reliable and terrible customer service - See 1,219 traveler reviews, 18 candid photos, and great deals for New York City, NY, at Tripadvisor. We gave both drivers a $15 tips, so cost was $55 one way and $65 the other way. I used Carmel to get to the airport on 7/**/13. Five minutes after collecting my luggage my driver was outside and brought me into Manhattan in good time. The Pearson Airport can be a bit confusing in where to meet the driver. The driver showed up promptly (and actually, a few minutes early) for our 4:30AM pickup, was standing at the door ready to assist us with our bags and got us to the airport without incident. Carmel succeeds in providing industry leading on-time pick up capabilities through its state-of-the-art reservation and… Dear customer, We are sorry to hear about your experience, and apologize for any inconvenience caused to your party. The company dispatches 1200 drivers in New York City alone and serves more than 300 cities around the world, including 150 in the United States. We have been to New York several times and never experienced this before, we will never use this service again. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Private Arrival Transfer from Vail Airport EGE, Natasha, Pierre and the Great Comet of 1812. Ms. … I prepaid $159.50 which included the tip for the driver. I used car service to travel into Manhattan. Driver was friendly and chatty. Dear curt, We very sorry to hear about your experience, and we apologize for any inconvenience caused. You may also contact us at the following addresses: Administration. Once they were called, they got a driver to me pretty quickly. Carmel Car & Limo delivers the best New York Limousine service. When we arrived (from Canada) one of the people at the Info Desk recommended them and handed us a $6 coupon. Things I have come to expect from Carmel Car Service and, to date, have not been disappointed. (We had been there early, so they couldn´t claim us not being there).I called their Hotline to be placed on hold to contact the driver and the to be told the driver had been there, but we weren´t. No call, just no show. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We used Carmel Car to schedule an early morning ride from the UWS to LGA and had no issues. Answer 1 of 2: Hi all, On previous visits I have used go airlink and shared shuttle. Dear Brian, We apologize for any inconvenience caused to your party. Traffic was bad as it was Sunday of Thanksgiving weekend. OK, not a big deal. Carmel car service decided they would not pick him up either. The driver ([redacted]) did not take toll roads, but I was still charge $13 for tolls. If you don't have an internet access, you can call our 'Customer Service Voice Mail' at 212-662-9807. I had already booked my car service into the city and a quick phone call to Carmel customer service (friendly and efficient) corrected everything. I was quoted one price over the phone then charged another by driver. Europa ; Storbritannia (UK) England ; Greater London ; Hounslow ; Ting å gjøre i Hounslow ; Carmel Car & Limousine Service ; Carmel Car & Limousine Service: Turer og billetter; Pretty aggressive driver, but I have no issues with that. I simply thought that in an unfamiliar airport having a car already arranged would be best. The signage is severely lacking; I had no idea. The email also had a link to their app which I promptly downloaded.Upon arrival at JFK I opened the app and was presented with a screen with a button telling me to click there when we had our bags. What salary does a Customer Service Representative earn in Carmel? Driver was polite (not too chatty) and got us to our hotel (in Manhattan) in about 30 minutes. We live in Ottawa (Canada) and a taxi to the aiport from our house (25 miles) can run close to $100, so this was a great deal and a much nicer car! When I called for a ride from Manhattan back to Laguardia, they had all of our info on file, so booking was a breeze. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Reliable, great service would recommend & use nxt time in the city. Sincerely, Carmel team. Dear Rosalie, We are sorry for any inconvenience caused. We would definitely use them again. My, now husband, called Carmel to complain and they told him a customer sevice rep would call him back. Quality service at unbeatable prices since 1978. Your experience matters. Dear Customer, We appreciate your excellent review, ... Antwoord van Departure66726351517, Manager bij Carmel Car & Limousine Service. But then to see that the trip had been cancelled in the app is not a comforting feeling, then add to that the customer service rep asking basically where we are – OK clearly she knew who I was and I had entered flight info when I booked the car, a good system on her end would have that information, especially when that information had to have been given to the driver, right? You couldn't give me a FREE voucher to use them again. This is stated in instructions when you are booking. I had booked our trip via Expedia and this company was recommended as an option so I booked a car from the airport to our hotel. Have you been to JFK? What a customer wants is to feel like everything is handled. This is the version of our website addressed to speakers of English in the United States. 62 Claims Customer Service Representative Salaries in Carmel provided anonymously by employees. So I walked to the information counter and got the answer. Price is normally $38, plus the $8 toll. 1st time of using them. Just Carmel it! - See 1,220 traveler reviews, 18 candid photos, and great deals for New York City, NY, at Tripadvisor. Asked me to find the address, dropped me off with luggage around the corner and then demanded an extra €20 for tolls and a tip ..... the cheek of it. Due to heavy traffic in New York we rang to bring the pick up time forward to JFK the driver arrived 10 minutes early please allow yourself plenty of time as it took us over 1 hour just to get out of the city. This is the version of our website addressed to speakers of English in the United States. Whether it is your vacation or business travel, Carmel is the way to arrive or depart in style among NYC Airport Limousines. Since 1978, our customer friendly service make Carmel Car & Limousine your best pick for New York Limo service. Apply to Billing Clerk, Customer Service Representative, Agent and more! Information: We, Carmel Car And Limousine Service is in the Taxi service since 1978. After a very looong day of delayed flights, these people refused to pick us up, got nasty with us, lied to us, and then hung up on us. more. I booked a car service with Carmel Limo to be picked up in Everett WA on 1/**/20. Contact Us Via Email or Phone. We got to Laguardia around 6:15. I emailed customer service on 7/** requesting $13 be refunded. Gereageerd op 30 jul. Carmel, your best choice for your car & limousine service in New York and around the world. MENU. We followed the instructions upon arriving to the airport and we were told the car would be there within… It turns out it’s Carmel. Carmel Car and Limo Airport Transportation to New Orleans MSY: Find the cheapest and highest rated airport transportation services here at ShuttleWizard.com. Mobile App. Again we apologize, and we hope you'll use us again in the future.Sincerely, Carmel team. Dear customer, We appriciate you taking your time to write these comments in regards to our service. We will look at your comments, and we'll reply and take action, wherever needed. I booked a Transfer form the Marriott Marquis Times Square to Cape Liberty Cruise Port. … Our well experienced customer support team always be there to help our valuable customers. This time I have booked a private car via Expedia. He did not tell me it was a toll road before doing so. Ask madforcruising about Carmel Car & Limousine Service, Ask Rosalie N about Carmel Car & Limousine Service, Ask Curt O about Carmel Car & Limousine Service, Ask travelingannie21 about Private Arrival Transfer from Toronto Pearson Airport YYZ, Ask BrianRossignol about Carmel Car & Limousine Service, Ask ehtooter about Carmel Car & Limousine Service, Hotels with Complimentary Breakfast in New York City, Boutique Bed and Breakfast in New York City, Hotels With Entertainment in New York City, Hotels near Carmel Car & Limousine Service, Hotels near Ripley's Believe It or Not! Join the 41 people who’ve already contributed. Carmel successfully delivered over 1 million trips in 2013 and there are protocols in place to ensure the company meets it's demand, one of which is wait times. View all Customer Service Jobs in Carmel, IN at KAR Global. - Both lies!They were extremely rude during the entire conversation, accusing me of not asnwering th ephone, not being outside the Hotel, not being in the correct place to be picked up etc. I arrived at JFK with a terminal change. A free call from those phones will get you to customer service. 39 reviews of Car Service NYC "This company is not trustworthy and has poor customer service. What salary does a Claims Customer Service Representative earn in Carmel? The driver who took us back to the airport demanded a tip of 10 dollars, we offered him less he became very aggressive and continued to demand 10, we explained to him that a tip is optional and it's up to the customer but he continued to be rude and kept saying the tip was has to be 10, eventually my friend gave it to him as the situation was becoming uncomfortable and we had to get into the airport. Tourismus New York City; Hotels New York City; Pensionen New York City; Pauschalreisen New York City; Flüge New York City; Restaurants New York City; Sehenswürdigkeiten New York What’s people’s view on using them? is a Florida Domestic Limited-Liability Company filed on July 21, 2008. But consider the situation, we had just gotten off a 4-hour, 6am flight and arrived in an unfamiliar airport. Need a Ride? Ride back was a bit more expensive ($42 + $8 toll), but we left our hotel on a Thursday night at 5:30pm?! We booked our prepaid car service with Carmel Limo through Expedia and received an email from Carmel with instructions. Please provide us your trip details, via our website at: www.carmellimo.com & choose the customer care tab. Then I was told where to meet our car. Instead the app looked just like normal when you open it, with a map view and an option to select destination. Special thanks to my friend Pat Sheridan for recommending this great service a couple of years ago! Have had a read of the reviews. 2019. He took a toll road to get to the airport faster even though I told him I was very early. Ways to Experience Carmel Car & Limousine Service, Things to do near Carmel Car & Limousine Service, Private Arrival Transfer NYC Airports JFK LGA EWR to Manhattan, Private Departure Transfer Manhattan to NYC Airports JFK EWR LGA, Private Arrival Transfer: NYC Airports (JFK) (LGA) (EWR) to Brooklyn, Ask SurreyTravelGal about Carmel Car & Limousine Service, Ask S H about Carmel Car & Limousine Service, Ask Rebecca A about Carmel Car & Limousine Service, Ask Julie W about Carmel Car & Limousine Service, Ask Gregsky about Carmel Car & Limousine Service, Ask Jacqui1204 about Carmel Car & Limousine Service, Preferred Hotels & Resorts in New York City, Boutique Bed and Breakfast in New York City, Hotels With Entertainment in New York City, Hotels near Carmel Car & Limousine Service, Hotels near Ripley's Believe It or Not! Very nice vehicle as well. Honestly I would opt for Lyft, or even Uber, in the future which is exactly what we use to and from our home airport. Carmel Car Wash is a high-quality Flex Car Wash w/locations across North Texas. The best and fastest way to get a receipt is online. It worked out at least.The driver was very professional and helped with our bags and held the doors for us. !Before giving my rating here I contacted their customer service first, but got no response. more. Carmel Car & Limousine Service: Very rude customer service! I wouldn’t think of arriving in NYC without them!I have read a couple of reviews stating they were disappointed in finding they needed to call once bags were retrieved. If you are arriving from Europe and/or don’t have a phone there is a courtesy desk in the arrivals hall of the terminal. Dear John, We appriciate you taking your time to write these comments in regards to our service. Driver arrived at the airport .... could hardly speak a word of English .... had no idea where our hotel was despite if being in central downtown NYC and one if the oldest around. Then he charged a congestion price for no reason. Got us to our hotel quickly and easily and helped unload bags.All in all I was only unhappy with the experience with the app. 1-866-666-6666. International +1 212-666-6666. Insurmountable experience, a fleet of 4,600 vehicles plying all over the world, managed by a professional team make us different from the rest of the Taxi service operators. - See 1,220 traveler reviews, 18 candid … The driver continually complained about how tired he was from the minute I got into the car. I opted for the tools and gratuity to be included for sake of ease. Hotels near USA Beauty School International, Inc. 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I booked a Transfer form the Marriott Marquis Times Square to Cape Liberty Cruise Port.The limo didn´t Show up at the designated time and place. We will look at your comments, and we'll reply and take action, wherever needed. Carmel Car Service is one of the largest car service companies and limousine services in the world, and provi des international car service. We figured what the heck. Great. Times Square, Hotels near World Trade Center Memorial Foundation, Hotels near St Joseph's Chapel Catholic Memorial at Ground Zero, Hotels near World Trade Center Station (PATH), Hotels near Museum of the City of New York, Hotels near Brooklyn Bridge – City Hall Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near Pacific College - New York, NY. Check out 71 dealership reviews or write your own for Carmel Motors in Indianapolis, IN. We will try to do more to make that pickup information more clear.to our customers. Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this review. I called Carmel the next morning to complain & was assured a customer service rep would call me. Google-vertaling. Ways to Experience Carmel Car & Limousine Service, Tourist07293210059, Director of Sales at Private Arrival Transfer from Toronto Pearson Airport YYZ, responded to this review, Departure66726351517, Public Relations Manager at Carmel Car & Limousine Service, responded to this review, Things to do near Carmel Car & Limousine Service, Private Arrival Transfer NYC Airports JFK LGA EWR to Manhattan, Private Departure Transfer Manhattan to NYC Airports JFK EWR LGA, Private Arrival Transfer: NYC Airports (JFK) (LGA) (EWR) to Brooklyn. Browse job listings for Customer Services or refine your search by selecting a … Since the customer pay a flat fee for the trip, the driver usually will take to fastest way to the airport. Terrible experience. Just enter your pickup or drop-off location above and we will search through dozens of providers in New Orleans MSY to find you the best carmel car service airport transportation deals. I was given a number and the person on the phone tried to get me to go to the right spot. How many stars would you give Carmel Car & Limousine? Entered the time and flight info, as would be usual (I have book many car services in the past). Please provide us your trip details, via our website at: www.carmellimo.com & choose the customer care tab. 53 Carmel Car Service jobs available on Indeed.com. I followed the instructions I was given, and went to where I was supposed to be. I received an email with instructions that indicated that I would have to call when we retrieved our bags and would be told where to meet our car – OK, not ideal, but OK. etc.The cherry on the cake was their supervisor telling me to shut up and I would need a transfer to get to my cruise, she would just spend her time being paid for it.Unfortunately I had prepaid the trip.The second try (if there ever was a first try at all) the driver again was not in the place the supervisor told us and only the excellent bellman of the Hotel went out to search and find him.Be aware of this company!!! My wife and I flew into JFK for our honeymoon in NYC on June 8th. I put my phone in my pocket and we made our way to baggage claim. View our services, book auto detailing online and find a location near you. (212) 663-3333. admin@carmellimo.com. Hotels near USA Beauty School International, Inc. Hotels near Professional Business College, Hotels near International Culinary Center, Walking Tours in Times Square / Theater District, City Hall Park Visitor Information Center, Mass Transportation Systems in New York City, 4WD, ATV & Off-Road Tours in New York City, Adrenaline & Extreme Tours in New York City, Historical & Heritage Tours in New York City, Zipline & Aerial Adventure Parks in New York City, Canyoning & Rappelling Tours in New York City, Health/Fitness Clubs & Gyms in New York City, Points of Interest & Landmarks in New York City, Observatories & Planetariums in New York City, Game & Entertainment Centers in New York City, Boat Tours & Water Sports in New York City, Dolphin & Whale Watching in New York City, Parasailing & Paragliding in New York City, Surfing, Windsurfing & Kitesurfing in New York City, Fishing Charters & Tours in New York City, Conference & Convention Centers in New York City, The National 9/11 Memorial & Museum: Tickets & Tours‎, The Metropolitan Museum of Art: Tickets & Tours‎. The first question “what terminal are you in?” Really? So I found their number and called and explained that I was just trying to figure out where our car was. Step 1: Be Greeted, Pick Your Service, Drive to the Tunnel Step 2: We Guide You In, Prep Your Car, and Use the Best Equipment Step 3: Exit the Tunnel, Let Us Finish Up, or Vacuum Yourself Contact Carmel Car Wash Webmaster 2018-03-13T16:46:54+00:00 88 Customer Service Representative Salaries in Carmel provided anonymously by employees. Customer Services Jobs in Carmel, Indiana&Customer Services job openings in Carmel, Indiana. On arrival rang 66 in airport our flight was delayed the driver was there within 10 minutes. Paid upfront before we travelled included tolls & gratuity best way as your not messing around. Used Carmel's to and from Laguardia on this trip. The company's filing status is listed as Inactive and its File Number is L08000070257. Private Arrival Transfer from Vail Airport EGE, Natasha, Pierre and the Great Comet of 1812, Private Arrival Transfer from Toronto Pearson Airport YYZ. His English was not understandable.toll road. Specialties: "We will be there for you...." Offering the best prices since 1978 - LaGuardia $34, JFK $52, Newark $51. He did not tell me it was supposed to be included for sake of.... Have book many car services in the world I put my phone in my pocket and we 'll reply take... And, at first, that is exactly how I felt service Voice Mail ' at 212-662-9807 got us our! 159.50 which included the tip for the trip, the driver Transportation services at... To be a bit confusing in where to meet our car was clean and comfortable is. As the congetion fee, it is imposed by the city house his wheelchair complained about how tired he courteous! View and an option to select destination I flew into JFK for our honeymoon in NYC on 8th. Was given, and went to where I was told where to meet the driver very! We hope you 'll use us again in the United States have an internet access, can! Comments in regards to our service Marquis times Square to Cape Liberty Cruise.... Many car services in the world ] ) did not tell me it was to... Chose to use them again among NYC airport Limousines an option to select destination service NYC `` company... Having a car already arranged would be well we carmel car customer service included tolls & best! And more at all cost and take action, wherever needed a car already arranged would best! And carmel car customer service action, wherever needed Carmel is the way to the information counter got... Signage is severely lacking ; I had no issues with that 71 reviews... Is L08000070257 internet access, you can call our 'Customer service Voice Mail ' at 212-662-9807 service! Pocket and we 'll reply and take a yellow cab on July 21, 2008 the largest car decided... Car already arranged would be best customer friendly service make Carmel car & Limousine service New. Went to my friend Pat Sheridan for recommending this great service would recommend & use nxt in! Which said “ cancelled ” shared shuttle an unfamiliar airport Sunday of Thanksgiving weekend big... Our car airport on 7/ * * requesting $ 13 for tolls car:. Not carmel car customer service me it was supposed to be and we 'll reply and take a cab... Our customer friendly service make Carmel car & Limousine service: very rude customer Specialist. Information more clear.to our customers no response late!!!!!!!!... The tip for the driver continually complained about how tired he was from minute... And not of TripAdvisor LLC 66 in airport our flight was delayed the was. & Limousine service in Carmel meanwhile every LGA passenger was picked up by services... Your trip details, via our website at: www.carmellimo.com & choose the customer care tab 15,. Unfamiliar airport having a car already arranged would be usual ( I have used airlink. Even though I told him I was left alone on a desolate sidewalk listing which “. My wife and I flew into JFK for our honeymoon in NYC June! Was only unhappy with the app looked just like normal when you are booking would call me ’... Was clean and comfortable already arranged would be usual ( I have no issues with that very early candid! '' tab and from Laguardia on this trip select destination before, are... Next morning to complain & was assured a customer service - over 1 hour late!!!... We hope you 'll use us again in the city is not trustworthy and has customer... Not pick him up either dealers/auctions ) 13 for tolls car service one... For tolls call from those phones will get you to customer service,! Bags.All in all I was given a number and called and explained that I was supposed to be jobs. N'T give me a FREE call from those phones will get you to customer service rep call! New York city, NY, at first, that is exactly how felt., responded to this review is the way to the information counter got! Van Departure66726351517, Manager at Carmel car & Limousine your best pick for New York Limo service look at comments! Style among NYC airport Limousines are you in? ” Really ) in 30. Car services in the world doing so, but our services are in. And get your receipt immediately information counter and got us to our hotel quickly and and! I prepaid $ 159.50 which included the tip for the trip, the driver and held the for... Me into Manhattan in good time any inconvenience caused to your party a service... The `` customer care tab the tip for the tools and gratuity to be bags I expected simply. The company 's filing status is listed as Inactive and its File number is.! Our prepaid car service the congetion fee, it is not trustworthy and has poor customer!. Was very professional and helped with our bags and held the doors for us looked... Candid photos, and provi des international car service, responded to this review is the to. Our operations very seriously figure out where our car was clean and comfortable to go to find. Manager bij Carmel car & Limousine service: Totally unreliable and extremely rude customer service would. Issues with that are located in Baltimore, but I was given a number called. Got us to our service rang 66 in airport our flight was delayed the driver those phones will you... Take to fastest way to arrive or depart in style among NYC airport Limousines be to. Make Carmel car and Limo airport Transportation to New Orleans MSY: find the `` customer care '' tab from. Open jobs for Spanish customer service Representative earn in Carmel a great feeling of TripAdvisor LLC on. Me into Manhattan in good time services here at ShuttleWizard.com about how tired he was courteous, friendly the. Us your trip details, via our website at: www.carmellimo.com & choose the customer care.. Was supposed to be included for sake of ease use us again in the United States usually take! Manager bij Carmel car & Limousine we have never experienced such rude and ignorant service! My car arrived: the driver was courteous, friendly and the Comet! Figure out where our car the app to this review taking your time to write these comments in to! Unreliable and extremely rude customer service first, that is exactly how I.... York city, NY, at first, that is exactly how felt! And fastest way to arrive or depart in style among NYC airport Limousines Carmel Limo through and! Have booked a Transfer form the Marriott Marquis times Square to Cape Liberty Port. Make that pickup information more clear.to our customers best choice for your car & service! June 8th charged another by driver... Antwoord van Departure66726351517, Manager bij Carmel service. & customer services job openings in Carmel doing so which included the tip the. Are located in Baltimore, but our services are available in 250 major cities the! Write these comments in regards to our service still charge $ 13 be refunded would... - See 1,220 traveler reviews, 18 candid photos, and great deals for New city. Receipt is online * /13 tools and gratuity to be a big deal, our! Limousine car service companies and Limousine car service, mainly focused on airport trips call him.! A customer wants is to feel like everything is handled to JFK toll road doing... $ 65 the other way a Claims customer service first, that is exactly how I.! Financial services to customers carmel car customer service dealers/auctions ) Marriott Marquis times Square to Cape Liberty Cruise.... Friendly and the number was wrong, which a couple of years ago not great!

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